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Administrator Required Wollaston - Immediate Start Available

We are seeking a highly organised and proactive Administrator to join our clients busy team in Wollaston. This is a varied role that combines customer service, administration, order processing, and operational support. The successful candidate will play a key role in ensuring the smooth day-to-day running of the office while providing excellent support to customers, management, and internal departments. The ideal candidate will possess strong communication skills, excellent attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Duties and Responsibilities

Customer Service & Reception

Answer incoming telephone calls professionally and direct enquiries to the appropriate department.Manage and respond to customer emails in a timely and efficient manner.Welcome visitors and provide general reception support.Take accurate messages and ensure they are communicated promptly.Act as a first point of contact for customer enquiries and provide excellent customer service.

Administration & Data Management

Maintain and update customer records accurately within Dynamics 365.Input and process sales orders on Dynamics 365.Prepare and send customer documentation including:Product data sheetsQuotationsOrder acknowledgements and confirmationsEnsure all administrative records are accurate, up to date, and compliant with company procedures.Provide general administrative support across departments as required.

Order Processing & Logistics

Process customer orders and prepare documentation for dispatch.Allocate and schedule customer orders for shipment.Liaise with internal teams to ensure orders are fulfilled accurately and on time.Book deliveries through external haulier and courier portals.Monitor delivery schedules and communicate updates to customers where required.Support the Goods Out function to ensure efficient dispatch operations.

Business Support

Provide administrative support to the Office Manager and Procurement team.Assist management with reporting, data entry, and document preparation.Support continuous improvement of administrative processes and procedures.Work collaboratively with all departments to ensure smooth operational workflows.

Skills and Experience

Previous experience in an administrative, office support, or customer service role.Strong IT skills, including Microsoft Office (Word, Excel, Outlook).Excellent written and verbal communication skills.High level of accuracy and attention to detail.Strong organisational and time-management skills.Ability to prioritise workload and work independently.Professional and friendly telephone manner.

Additional Info

Hours: Monday to Friday 8.00am-4.30pmRate: £12.71 - £13.50 per hourStart Date: ASAP

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.

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Part-Time Accounts Assistant Required Wollaston, Northamptonshire - Immediate Start Available

Hours Part-time, 30 hrs per week 9am - 3pm (negotiable)

Job Overview

We are seeking a reliable and detail-oriented Part-Time Accounts Assistant to support our finance function. This role will involve managing key aspects of the purchase and sales ledger, as well as providing day-to-day assistance to the Bookkeeper. The ideal candidate will have strong organisational skills, a good understanding of basic accounting principles, and the ability to work independently.

Key Responsibilities

Purchase Ledger

Processing supplier invoices accurately and in a timely mannerMatching, batching, and coding invoicesReconciling supplier statements and resolving discrepanciesMaintaining supplier records and responding to queriesHandling supplier accounts queries in a professional manner

Sales Ledger

Raising and issuing customer invoicesPosting and allocating customer receiptsChasing outstanding payments and managing credit controlReconciling customer accountsHandling customer accounts queries in a professional manner

Bookkeeping Support

Assisting the Bookkeeper with day-to-day financial tasksSupporting bank reconciliationsHelping prepare financial reports and summariesMaintaining accurate financial records and documentationAssisting with month-end procedures

Skills & Experience

Essential

Previous experience in a similar accounts or finance roleWorking knowledge of purchase and sales ledger processesGood attention to detail and accuracyStrong organisational and time management skillsProficiency in Microsoft Excel and accounting softwareAbility to work independently and as part of a team

Desirable (but not essential)

AAT qualification (or working towards)Experience with Microsoft Dynamics 365 accounting software

Personal Attributes

Reliable and trustworthyProactive and willing to learnStrong communication skillsAbility to handle confidential information with discretion

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.

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