Introduction

Proactive (“we”, “us” or “our”) use cookies and similar tools across our websites to improve their performance and enhance your experience. This policy explains how we do that.

What is a cookie? 

A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website, which enables the website to tailor its offerings to your preferences when you visit it.

There are two main types of cookies:

• A session cookie only exists for the duration of your visit to a website. They recognise your computer or smartphone as you move between pages. These cookies can be used, for example, to maintain secure logins.
• A persistent cookie stays on your device for a set period of time and can be used, for example, to remember you when you next visit the website.

The source of each cookie also varies. Some cookies are owned and created by Proactive ('first-party' cookies), but others are supplied by independent companies ('third-party' cookies).

Cookies are NOT viruses, any kind of malware, programs or applications. Cookies can't see the files on your computer.

The cookies used on Proactive website fall into various categories:

1. Essential
2. Analytics
3. Functionality
4. Advertising

What all of this means is that you get the best possible user experience and relevant information based on your needs.

1. Essential

Essential cookies let you move around the website and use essential features such as secure areas. We use Essential cookies to: Remember information that you have entered on web order forms when you visit different pages in a the same session. Balance the overall volume of website visitors between our computer servers. These cookies will not be used to gather information that could be used for marketing or to remember visitor information outside of a single session.

Google Analytics

These cookies are used to collect information about how visitors use your website. Google Analytics uses these cookies to distinguish unique users, and store information about user sessions. These cookies collect anonymous information such as the number of visitors to the site, where visitors have come from, and the pages they visited.

2. Analytics

Analytics cookies are used to gather valuable insights into how visitors interact with our website. These cookies help us understand which pages are popular, how long visitors stay on our site, and the type of content that engages our audience. The information collected is aggregated and anonymised, ensuring your privacy is protected. By allowing analytics cookies, you contribute to the improvement of our website, making it more user-friendly and relevant.

Force24

Our use of Force24 cookies is geared towards delivering customised content and enhance your browsing experience. These cookies help us to gather insights on your interactions with our website, including visited pages and submitted forms, all with the aim of delivering personalised advertisements, offers, and useful information through Force24's marketing platform.

LinkedIn Insights

We use LinkedIn Insights cookies on our website to gather valuable information about our audience and improve our marketing strategies. These cookies collect anonymised data about visitors, such as their professional interests and interactions. This data helps us understand our audience better, customize our content, and deliver more relevant advertisements. Rest assured that the information collected by LinkedIn Insights cookies is only used for statistical purposes and does not identify individuals personally. We prioritise your privacy and handle all gathered information in accordance with our privacy policy.

Meta Pixel

We use Meta Pixel cookies on our website to gather valuable information about our audience and improve our marketing strategies. These cookies collect anonymised data about visitors, such as what pages are visited and what actions were taken. This data helps us understand our audience better, customize our content, measure our campaigns more effectively and deliver more relevant advertisements. Rest assured that the information collected by Meta Pixel cookies are only used for statistical purposes and does not identify individuals personally. We prioritise your privacy and handle all gathered information in accordance with our privacy policy.

Google Tag Manager

This cookie is used by Google Tag Manager to control the loading of a Google Analytics script tag. It helps manage and deploy analytics and marketing tags on the website. No personal information is stored in this cookie. It is used for technical purposes to ensure the proper functioning of tags.

Dropbox

We use Dropbox cookies on our website to enable easy and secure CV uploads for job applications. These cookies help maintain the session and store necessary information for successful CV submission and retrieval. Rest assured, any personal data or CV information shared through Dropbox is handled according to our privacy policy and accessed only by authorized personnel involved in the hiring process. Dropbox cookies enhance the convenience and efficiency of our CV submission experience.

3. Functionality

Functionality cookies enable us to provide enhanced and personalised features on our website. These cookies remember your preferences, ensuring a seamless and tailored browsing experience. Functionality cookies do not track your browsing activity beyond our website and are essential for the proper functioning of specific features. By accepting functionality cookies, you enhance your overall user experience on our site.

Live Chat: Tawk.to

We use Tawk cookies on our website for live chat support and an enhanced browsing experience. When engaging in a live chat, we ask users to provide their name, email address, and telephone number as reference in case the chat ends unexpectedly. Contact details are stored securely for 24 months and then deleted. We do not share this data with any third party for advertising purposes, ensuring the confidentiality and privacy of the information shared during live chat interactions.