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Position: Sales Administrator

Location: Meridian Water

Salary: £27,000 - £28,000

Hours: Monday - Friday - 9.00am - 5.00pm

We are currently in search of an experienced Sales Administrator team member to start work immediately in Meridian Water. This is a temp to perm position working within a busy office and reporting to the Sales Director.

Some of the main duties will include:Liaising with customers regarding their product or application requirements and matching them to our range.Provide regular updates to customers in relation to their orderLiaise with Sales team regarding customer accounts and delivery solution.Deal with queries and complaints from customers taking ownership from start to finish.Updating customer databaseFollow up with customers by phone and/or email.Processing & data input of customer orders received via online shop, by email, in person or over the phone.

Required experience and qualities:

Eye for detail and be extremely accurate.Strong communication skills both verbally and written as you will be liaising with a wide range of people from customers to suppliers.Previous experience within materials handling, storage equipment or other similar technical industries preferableKnowledge of Sage Software useful, but not essential.We would expect the successful candidate to have a desire to understand the full product range. They must be able to absorb and retain this information and be able to provide advice to customers.Excellent organisational skills.You must be a self-starter, assertive and proactive.Excellent level of written and spoken English required.

How to Apply:

For more information on the role, or an informal discussion regarding opportunities we have available, please contact Jemal Tawfieg on 07539 656 030 or [email protected]

Why work with Proactive?

Proactive Global is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias.

When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist, opportunities in the marketplace, with the biggest companies in the sector. Follow us on Linkedin and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role!

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.

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Finance and Administrative Assistant
Salary - £21,400 pa
Hours 5-6 hours per day Mon-Fri - Offering flexibility
Based in Milton Keynes

Our client are based in Milton Keynes, a well established company that offer flexibility and steady growth. A supportive team, that work well together offering a welcoming environment. Reporting into the accounts, purchasing and admin supervisor, this role will offer variety, make a difference to the finance and admin function with the chance to grow and develop with the business.

The Finance and Admin role is essential for supporting the financial operations and ensuring the smooth running of our administrative tasks. You'll work closely with various teams to maintain accuracy and efficiency

Processing invoices, expenses and post payment transactionsOffering admin support organising the office supplies to include fruit and snacks order for the teamCreate payment runs, PO's and reconcile invoicesSupport HR creating reports and accurate data for employeesArranging travel, hotel bookings and coordinate trade showsMonitor and send out marketing materialAbility to work in a team and communicate effectivelyProficiency in Microsoft Office Suite and inhouse systems, full training will be givenCommitment to continuous learning and growthGood organisational and planning skills

Self-motivated, pro-active with the ability to show initiative and develop creative solutions. Build effective relationships, work within a small team and partner with various stakeholders.

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.

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INTERNAL SALES ENGINEER REQUIRED ASAP BASINGSTOKE, IMMEDIATE START AVAILABLE. £28-32K/ANNUM

Our client, a busy manufacturing company based in Basingstoke are currently in the market for an Inside Sales Engineer as detailed below:

SUMMARY OF POSITION:

Enthusiastic and pro-active Technical Applications Engineer required to work as part of a team within a

busy and demanding environment, supporting the activities of the Divisional and Regional Sales

Managers and Engineers.

ESSENTIAL JOB FUNCTION(S):

85 % OF TIME

o Raise sales quotations as a response to both customer requests and from external Sales Managers

o Take ownership of quotations and chase through to conclusion including required follow up actions

o Respond to customer enquiries on a technical level from telephone, email and other sources to

support the sales activity.

o Deliver all daily processes with consistent accuracy, while working within tight timelines.

o Provide prompt and comprehensive responses to customer queries relating to Gauge Selection,

Accessories, Instrumentation and Bonding activity. Become the customer's voice within the business -

aspire to exceed customer expectation, and to develop and optimise the relationship.

o Take ownership of arising issues, ensuring investigation and timely resolution.

o Perform Business Development activities from lead generation to close or handover to external sales

managers

o Identify market opportunities and target sales opportunities

o Support external sales managers with opportunities and appointment creation

o Maintain customer databases QAD & CRM

o Reporting and generation of documentation in line with customer and internal expectation.

o Pro-active approach to Non-Trading, existing and potential customers in support of external sales

activities.

o To follow industry trends, standards, market insight and new innovations, advising the sales team -

to expand our offering and further support our position as market leader for Strain Gauge Technology

85

OTHER PRINCIPAL RESPONSIBILITIES/ACCOUNTABILITIES:

% OF TIME

Attend meetings and conference calls. 5

Writing of Application notes and application articles for internal and external references 5

To undertake, within reason any other task within the department as requested. 5

EXPERIENCE & SKILLS:

Minimum two years' experience in a technical sales role for B2B manufacturing or distribution

environment is necessary. Team player with ability to prioritise. Good attention to detail. Unafraid to

take on new challenges and develop within a demanding environment. Good knowledge of Strain Gauge

technology and Data Acquisition systems.

EDUCATION:

Above average levels of numeracy, literacy and IT skills are expected. Ideally candidates will possess a

degree in Electronics or Mechatronics Engineering. Strong ERP skills. Relationships will be developed via

telephone, email and occasionally, face-to-face. Therefore good presentation and communication skills

are vital. English should be both spoken and written well.

DIMENSIONS/RESPONSIBILITIES:

A degree of autonomy will be given, so independence, initiative and decision making are necessary.

PHYSICAL DEMANDS, WORK ENVIRONMENT AND REQUIRED SAFETY EQUIPMENT

Operating primarily in an office environment, there are no specific safety issues. The ability to handle

and prioritise a fluctuating, varied and sometimes pressurised workload is important.

Further information is available on request.

If you are interested please either forward a copy of your cv ASAP to [email protected]

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.

Read less

INTERNAL SALES ENGINEER REQUIRED ASAP BASINGSTOKE, IMMEDIATE START AVAILABLE. £28-32K/ANNUM

Our client, a busy manufacturing company based in Basingstoke are currently in the market for an Inside Sales Engineer as detailed below:

SUMMARY OF POSITION:

Enthusiastic and pro-active Technical Applications Engineer required to work as part of a team within a

busy and demanding environment, supporting the activities of the Divisional and Regional Sales

Managers and Engineers.

ESSENTIAL JOB FUNCTION(S):

85 % OF TIME

o Raise sales quotations as a response to both customer requests and from external Sales Managers

o Take ownership of quotations and chase through to conclusion including required follow up actions

o Respond to customer enquiries on a technical level from telephone, email and other sources to

support the sales activity.

o Deliver all daily processes with consistent accuracy, while working within tight timelines.

o Provide prompt and comprehensive responses to customer queries relating to Gauge Selection,

Accessories, Instrumentation and Bonding activity. Become the customer's voice within the business -

aspire to exceed customer expectation, and to develop and optimise the relationship.

o Take ownership of arising issues, ensuring investigation and timely resolution.

o Perform Business Development activities from lead generation to close or handover to external sales

managers

o Identify market opportunities and target sales opportunities

o Support external sales managers with opportunities and appointment creation

o Maintain customer databases QAD & CRM

o Reporting and generation of documentation in line with customer and internal expectation.

o Pro-active approach to Non-Trading, existing and potential customers in support of external sales

activities.

o To follow industry trends, standards, market insight and new innovations, advising the sales team -

to expand our offering and further support our position as market leader for Strain Gauge Technology

85

OTHER PRINCIPAL RESPONSIBILITIES/ACCOUNTABILITIES:

% OF TIME

Attend meetings and conference calls. 5

Writing of Application notes and application articles for internal and external references 5

To undertake, within reason any other task within the department as requested. 5

EXPERIENCE & SKILLS:

Minimum two years' experience in a technical sales role for B2B manufacturing or distribution

environment is necessary. Team player with ability to prioritise. Good attention to detail. Unafraid to

take on new challenges and develop within a demanding environment. Good knowledge of Strain Gauge

technology and Data Acquisition systems.

EDUCATION:

Above average levels of numeracy, literacy and IT skills are expected. Ideally candidates will possess a

degree in Electronics or Mechatronics Engineering. Strong ERP skills. Relationships will be developed via

telephone, email and occasionally, face-to-face. Therefore good presentation and communication skills

are vital. English should be both spoken and written well.

DIMENSIONS/RESPONSIBILITIES:

A degree of autonomy will be given, so independence, initiative and decision making are necessary.

PHYSICAL DEMANDS, WORK ENVIRONMENT AND REQUIRED SAFETY EQUIPMENT

Operating primarily in an office environment, there are no specific safety issues. The ability to handle

and prioritise a fluctuating, varied and sometimes pressurised workload is important.

Further information is available on request.

If you are interested please either forward a copy of your cv ASAP to [email protected]

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.

Read less

Administrator Required ASAP Basingstoke. £12.21 - £13.68ph. Immediate Start Available.

Our client, a manufacturing company based in Basingstoke are currently looking for an Administrator to join their busy team ASAP.

We have an immediate start available and are looking for someone with previous admin experience.

The working hours are 8.30am - 5pm Monday to Thursday & 8am - 2.30pm Friday.

The role will involve admin duties such as Data entry, answering calls and Filing.

Interested candidates must have a good telephone manner. Previous CRM/MRP experience would be an advantage however this is not essential.

Immediate start available.

Further information is available on request.

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.

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Senior Buyer / Supplier Relationship Manager

Hook

£35-38k

Senior Buyer / Supplier Relationship Manager urgently required to work for a world leading engineering and manufacturing business based near Hook. We are looking for an experienced Senior Buyer/ Relationship manager/ account manager who can establish strong working relationships with our key suppliers to manage their delivery, quality and cost (QCD) performance, related to products and services.

This is a multi faceted role where although Account/ relationship manager in title is essentially a senior buyer role where you will be key to Building and developing relationships with key suppliers and work on ways to improve their on-time-delivery whilst reducing their lead-times and quality non-conformances. Manage the supplier base and ensure the business is being supported and getting the best deals possible in all areas, be it parts, rates, shipping etc.

Responsibilities:

Identify, research and introduce new suppliers as required across product range, using the agreed 'on boarding' process and reduce the supply base based on strategic decisions to gain leverageGain a good understanding of the manufacturing processes of key suppliers to actively encourage process improvements to meet QCDParticipate in the development and implementation of purchasing strategies for our products - implement call-off orders, agree pricing breaks and supplier stock holding.Liaise with the appropriate department managers to identify, separate & control non-conforming materials, including supporting documentation for returns procedures.Instigate corrective actions with suppliers and review to ensure they have been closed outGain a good knowledge of commodities and how this potentially affects supplyConduct audits, monthly supplier reviews and complete, evaluate and manage Vendor scorecards for key suppliersManage supplier vulnerability, reporting risks and establish mitigation where appropriateEvaluate requests for quotes and decide appropriate supplier selection based on QCDWork closely and communicate clearly with appropriate department managers in procuring for, and maintaining the production plan - emphasis on the on-time-delivery to planned datesEnsure stock levels are efficiently maintained in line with the stock guidelines, MRP, production, customer delivery programmes and forecasted planned requirements.Actively seek to improve processes, working with relevant stakeholders

Experience and knowledge:

The ideal candidate will have Excellent negotiation skills and the ability to manage suppliers to establish sound replenishment methodsA Sound knowledge and understanding of procurement practices within a low volume high variance manufacturing environmentExperience of Sage would be beneficial but is not essentialExcellent written and verbal communication skillsAn ability to build strong commercial relationships with suppliersAware of procurement best practice and continuous improvement principlescontinuous improvement 'mind-set'Resilient, optimistic and pragmatic

If you have the above skills and wish to be considered for this position or find out more details then please contact Nathan Woakes on 07385031222 or submit your CV to [email protected] alternatively, apply to this advert!

Proactive also offer a referral scheme for successful applicants - if you know anyone that could be suited to this position then please contact Proactive with there details and if they are placed by Proactive you will receive £250. *T&Cs apply*

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.

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Service Administrator

Guildford

£23-27k

Service Administrator urgently required to work for a leading service and repair centre based near Guildford. This position will involve handling customer service tasks related to service, repair, and calibration operations while also providing administrative and support to senior management. This is a key role to the business where you will be the main point of contact for customers, be key to admin and service tasks required and supporting management across the business in ensuring Compliance to ISO/IEC 17025:2017..

The position would be ideal for someone who has come out of university or higher education and keen in developing their commercial understanding within business and customer relations. Alternatively we will actively consider applicants who hold experience within this field of service administration.

Key Responsibilities:

Act as the first point of contact for customer inquiries regarding product servicing, calibration, and repairs. Process service requests & queries, quotations, and customer orders efficientlyMaintain accurate records of customer interactions, job progress, and completion.Coordinate with technicians and Exports to ensure timely processing and dispatch of customer orders.Handle warranty claims and service-related complaints professionally, ensuring prompt resolution.Provide administrative support for invoicing, payments, and service documentation.Assist senior managers in managing the workflow and ensuring compliance with UKAS and ISO/IEC 17025:2017 requirements.Support the Maintenance of calibration and service records.Support the preparation and review of quality management system (QMS) documents relating to customer relations.Work the with management on equipment tracking, scheduling calibrations, contract reviews, and ensuring smooth laboratory operations.Support training activities and process improvements within the lab.

Skills & Experience Required:

Previous experience in a customer service role. Strong communication skills, written and verbal.The ability to understand customer needs, show compassion, and build positive relationships.Ability to prioritise tasks effectively.Strong organisational skills with keen attention to detail.The ability to remain calm, professional, and positive when handling difficult or high-pressure customer relation situations.Computer Literate.

Desirable:

Experience in working with Quality Management Systems (ISO 17025 or similar).Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP systems.A proactive, problem-solving attitude with a strong customer-focused approach.

On offer is the opportunity to work with a global business that will allow you to deal with customers and colleagues throughout the world.

Hybrid and Flexi time is available; however, the person would require coming into the office for 30 hours a week as it does require face to face work with the technician and the type of work we do.

Lots of career progression

Early finish Fridays!

If you have the above skills and wish to be considered for this position or find out more details then please contact Nathan Woakes on 07385031222 or submit your CV to [email protected] alternatively, apply to this advert!

Proactive also offer a referral scheme for successful applicants - if you know anyone that could be suited to this position then please contact Proactive with there details and if they are placed by Proactive you will receive £250. *T&Cs apply*

Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.

Read less