Customer Services Advisor ( Import/Export)

Reading
Permanent
Manufacturing
Reference: Customer/Reading_1745391779

Customer Services Advisor
📍 Location: Sutton Business Park, Reading, RG6
💼 Job Type: Full Time, Temp to Perm
💰 Pay: £13.50 - £14.50 per hour

We are seeking a proactive Customer Services Advisor to support our global client base from our Reading office. This role combines customer service, technical support, and logistics, offering a hands-on opportunity to grow within a collaborative, fast-paced environment.

Key Responsibilities

  • Handle technical enquiries from international clients
  • Manage warranty claims and maintain accurate CRM records
  • Coordinate stock in the warranty warehouse
  • Oversee outsourced repairs and ensure timely follow-ups
  • Support compliance with regulatory and safety standards
  • Attend installations, exhibitions, and team meetings as required

What We're Looking For

  • Proven experience in customer service and logistics (import/export essential)
  • Confident communicator with excellent phone and email skills
  • Strong organisational skills with a keen eye for detail
  • Proficiency in MS Office and basic technical troubleshooting
  • Minimum of GCSEs in Maths & English (Grade C / Level 4 or above)
  • Team-oriented, reliable, and results-driven

Interested?

📩 Send your CV to Aastha Khurana at [email protected]
📞 Or call us on 01753 978 791

💬 Referral Bonus: Know someone suitable? Refer them and receive £250 if they're successfully placed (T&Cs apply).


Proactive Global is committed to equality in the workplace and is an equal opportunity employer.
Proactive Global is acting as an Employment Business in relation to this vacancy.

£26,000.00 - £28,000.00
Per annum
GBP26000 - GBP28000 per annum

Reading

Permanent

Added 23/04/2025
Reference: Customer/Reading_1745391779

Customer Services Advisor ( Import/Export)

Reading
Permanent

Other similar jobs

Customer Service Advisor

Added 10/03/2025

Customer Services AdvisorPay rate £13/ £14 per hour TEMP to PERM!!Location - ReadingHours - 8.30am - 5pmPlays a vital role in the technical support team, handling a range of after-sales issues, including operational challenges. This position demands strong problem-solving abilities and a customer-centric approach to deliver effective solutions to our international clients. Job specification: * Respond to technical calls/emails from global customers and internal teams, providing solutions using the internal knowledge base. * Process and track warranty claims to completion. * Maintain accurate records in the CRM system. * Assist with stock management and rotation in the warranty warehouse. *...

Learn more

Site Services Engineer - £40ph+ Mon-Fri

Added 01/04/2025

Site Services Engineer - London will be working in a manufacturing plant on supporting the sites facilities. Excellent company to work for and good feedback from Maintenance Engineers at other sitesSite Services Engineer rate is £40-43ph and lots of overtime paid via an umbrellaLocation North LondonSite Services Engineer Monday - Friday 8 hoursLots of investment on site, lots of new equipment, boilers, coolers etc. Site Services Engineer is a LONG TERM CONTRACTSite Services Engineer is needed for a world class manufacturer that has an impeccable reputation and high standards however still hasn't lost its friendly culture and strong teamwork ethic....

Learn more

Customer Service Executive

Added 14/05/2025

Hi, I hope this email finds you well. Proactive currently have an exciting opportunity for a Customer Care Executive role in Bedford. Job Opportunity: Customer Care ExecutiveLocation: BedfordSalary - Salary: £25,000 per annumEmployment Basis: Perm The RoleIn this role you will serve as the primary contact for requests for orders, quotes, and product questions. Candidates must have experience with SAP and ideally manufacturing sales/admin experience. The work will include the following:Handles internal & external customer enquiries quotes & orders, utilizing established standard operating policies & procedures.Responsible for building strong customer relationships and delivering customer-centric solutions.Work with internal teams with a...

Learn more

Apply for...

Added
COMPETITIVE SALARY

Your file must be a doc, docx or pdf. No larger than 5MB.

In compliance with GDPR, you have the right to request a copy of the data entered on this form or to request its deletion at any time. The data is stored securely and can be accessed by emailing us. Please refer to our Privacy Policy for further information about how we process data. If you are happy to proceed, please confirm your consent below.

Required for two factor authentication
At least 8 characters, 1 uppercase, 1 lowercase and 1 special character or number
Your file must be a doc, docx or pdf. No larger than 5MB

Let us know you agree to cookies

We use cookies to provide you with the best possible browsing experience on our website. You can find out more here.